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Knowledge Lounge
Appeal and Complaint Policy
An appeal is a call out to the SISA certification division if the candidate/ certified individual believes that any decision related to his/her application, exam, certification status or request should be reconsidered.
SISA’s certification team is compelled to re-consider the case visiting all the data points necessary and try to provide proper reasoning for their decision in writing.
Should the candidate further wish to appeal against this decision, the request will be sent to the Advisory panel governing the certification scheme. The decision taken by the Advisory panel will be considered final.
The candidate is required to submit the appeal request within 7 days from receipt of decision conformation from SISA’s certification team.
Appeal Form
SISA is a global forensics-driven cybersecurity solutions company, trusted by leading organizations for securing their businesses with robust preventive, detective, and corrective cybersecurity solutions. Our problem-first, human-centric approach helps businesses strengthen their cybersecurity posture.
Industry recognition by CREST, CERT-In and PCI SSC serves as a testament to our skill, knowledge, and competence.
We apply the power of forensic intelligence and advanced technology to offer true security to 2,000+ customers in 40+ countries.
